Computer and Network Services
Account Policies
This document contains information about new staff and faculty accounts at the School of Pharmacy. It also details what’s included in new accounts, the turnaround time for creation, and how account terminations are processed.
I. New user accounts
a. Full-time Faculty/Staff
New user account requests can only be accepted from a representative in the School’s Human Resources (HR) department. Any other requests will be directed to contact HR.
Upon receipt of a new user account request form from HR, Computer Network Services (CNS) will complete the new account request by COB on the third business day.
i. A new user account consists of the following:
1. Username and Password
2. E-mail mailbox (if requested)
a. Mailbox quota (default)
i. Staff = 150 MB
ii. Faculty = 225 MB
3. Personal network folder (My Documents)
a. Network folder quota (default)
i. Staff = 2GB
ii. Faculty = 8GB
4. Shared network folder access (M drive)
b. Temporary or Visiting Faculty/Staff Accounts
Temporary or visiting employee account requests must provide an expiration date. At the time of expiration it is the responsibility of the department or HR to notify CNS if the employee expiration date will need to be extended. Once notified, CNS will extend the expiration date by no more than 6 months.
II. New computer accounts
a. After a new user account is created, CNS will schedule a time with the new employee’s supervisor to setup the computer for use at the School of Pharmacy. This includes:
i. Outlook configuration (e-mail)
1. Confirming new e-mail account
2. Create personal folder (.pst) under the Outlook folder in My Documents to archive emails
ii. My documents folder
1. Verifies the My Documents folder is directed to the personal network folder
iii. Installing any requested software that is available
b. After a new user account is created an employee will be able to logon to any computer connected to the School of Pharmacy network.
III. Employee Terminations
a. Requests for employee terminations will only be accepted from a representative in the Human Resources department, department chair, Associate Dean or the Dean.
b. The School of Pharmacy account, along with computer, e-mail, and file access will be disabled at the end of the day on the last day of employment or at the requested time in case of immediate termination.
i. By request, a copy of the terminated employees V drive (My Documents folder) will be made available by CD/DVD. Requests must come from a supervisor or higher of the terminated employee.